Question 1

How quickly will you respond?

Accepted Answer

We aim to respond to inquiries within one business day during our working hours, Monday to Friday, 8:00 AM to 8:00 PM.

Question 2

Should I send patient information through the form?

Accepted Answer

No. Please do not submit protected health information (PHI) or confidential patient data through our website forms. We will arrange secure document exchange when an engagement begins.

Question 3

Do you sign confidentiality agreements?

Accepted Answer

Yes. We are happy to execute a mutual non-disclosure agreement before reviewing confidential technical or business information.

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